Artwarex 3D Studio
Policy overview
This page is provided for general client information and does not constitute formal legal advice.
This page defines the operating terms for our 3D animation, visualization, and motion design services. It clarifies service scope, production expectations, payment milestones, revision boundaries, delivery rules, and refund-related conditions to ensure every engagement is transparent, predictable, and aligned with professional business standards.
Key areas covered
Artwarex 3D Studio
This material is provided for general informational purposes only and should not be considered legal advice.
This section outlines how we collaborate with clients on 3D animation, motion design, and visualization projects. It reflects our current process: requests begin on the Order page, pricing is scoped to each brief, scheduling is aligned with queue priority and complexity, and approved payments are completed on the Payment page. Communication is handled via [email protected].
Artwarex 3D Studio provides 3D animation, visualization, motion graphics, and related production support. Scope is defined by the approved quotation and includes agreed deliverables, formats, and timelines. We work with professional 3D tools and production-standard workflows to deliver consistent, high-quality results.
Quotes are tailored to each project based on requirements, usage, and complexity. Work begins after written approval and confirmation of the initial payment milestone.
Clients must provide accurate briefs, reference materials, brand assets, and timely feedback. Clients may also supply images, video, audio, music, voiceover, and related source materials for use in production. The client represents that they own or have secured all necessary rights, licenses, and permissions for any supplied materials. Delays in approvals or missing materials may impact the schedule and delivery dates.
Timelines are estimated at the time of booking and depend on scope, asset readiness, and queue priority. Production starts once all agreed inputs are received and the milestone payment is cleared.
Revisions are included as defined in the quotation. Requests that alter the approved scope, deliverables, or timeline may require a new estimate and schedule adjustment.
Payments follow a milestone structure aligned with production stages. Deposits secure scheduling, and subsequent payments align with approved deliverables. Final delivery occurs after the final payment is completed.
Clients retain rights to their pre-existing assets. Client-supplied source materials remain the property of the client. Artwarex 3D Studio retains ownership of project files, processes, and proprietary tools. Usage rights for final deliverables are transferred upon full payment.
Final delivery formats, resolutions, and handover methods are listed in the approved quote. Delivery is completed after all invoices are settled and approvals are received. Usage rights for final deliverables transfer upon full payment, as described above.
Cancellations must be submitted in writing. Work completed to date will be invoiced. Projects placed on hold may require rescheduling subject to studio availability.
Deposits are generally non-refundable once work or resource allocation has started. Milestone payments correspond to completed production stages. Refunds for unfinished work may be considered at our discretion based on project stage and costs already incurred.
If required assets or approvals are not delivered on time, production may pause and schedule commitments will be re-evaluated. Extended delays may require a revised timeline or updated estimate.
Artwarex 3D Studio · Terms & Refunds
These answers summarize our production commitments for 3D animation, visualization, and motion design projects. For full legal language, please refer to the complete Terms & Conditions page.
Working Principles
Deposits reserve production capacity, onboarding, and pre-production work. They are non-refundable once the project has begun, but remain creditable if the scope is rescheduled within an agreed window.
We invoice for completed milestones and any in-progress work already staffed. Deliverables created up to the cancellation point can be transferred once payment is settled.
Milestones are tied to defined production stages (script, style frames, animation, final). Each invoice unlocks the next stage, ensuring pacing and approvals stay aligned.
We hold the schedule for a defined feedback window. Extended delays may shift the timeline or incur a rebooking fee to realign the team and production pipeline.
Final masters, project files, and delivery packages are released after final approval and full settlement of the closing milestone invoice.
